White Glove Submission Process

As Australia’s first and only digitally integrated PSA grading service, The Grading Room delivers a streamlined and fully transparent submission experience. Our commercial integration with PSA and Slab Tracker removes uncertainty, eliminates manual tracking, and provides end to end visibility from the moment your order is placed until your cards return to you.

Every stage is designed to strengthen trust, improve accuracy, and provide a level of service that sets a new standard in the Australian grading industry.

Dealer Accreditation

  • Step One: Place Your Order and Complete the Submission Form

    Begin by selecting your preferred PSA grading service and completing the online submission form. This ensures all items are accurately registered and prepared for processing.

  • Step Two: Ship Your Cards to Us

    Send your cards to our secure facility. Packaging guidance is provided to ensure your items arrive safely and ready for intake.

  • Step Three: Intake and Status Change to “In Progress”

    Once your package arrives, our team conducts a formal intake check. Your order status is updated to “In Progress” and your items are entered into our digital chain of custody.

  • Step Four: Automated Tracking Into PSA

    Your submission is dispatched to PSA. Slab Tracker automatically updates your order with every movement, allowing you to track the shipment without constant manual checking.

  • Step Five: PSA Intake Confirmation

    As soon as PSA scan and accept your submission, the system registers this event and your dashboard updates automatically. This removes guesswork and provides verified confirmation direct from the source.

  • Step Six: Live Grading Updates

    When PSA begins grading, your dashboard reflects real time grading progress. This gives you immediate visibility into the most anticipated stage of the process.

  • Step Seven: Return Tracking

    Once PSA completes grading and ships your order back, automated tracking is activated. You can monitor the return journey from PSA to our facility without refreshing or chasing updates.

  • Step Eight: Final Tracking Back to You

    Your graded cards are securely packed and shipped to you. Final tracking is issued immediately and remains active until delivery is complete.

Acknowledging Our Pricing

Our service sits at the premium end of the market, a deliberate position we proudly maintain. We delivers a fully insured, end-to-end, white-glove process, with our own high-end insurance coverage provided for every single customer. This is backed by direct commercial integration with PSA and real-time tracking through Slab Tracker. Thanks to our long-standing relationship with PSA, our turnaround times are substantially faster than any other operator in the Australian market, giving you quicker results without compromise.

This unmatched level of transparency, chain-of-custody control, and instant visibility simply isn’t available from lower-tier providers. Clients who prioritise price over certainty will always find cheaper alternatives. Clients who demand accuracy, accountability, full insurance protection, and the fastest possible turnaround choose us. The premium reflects the standard. If you want the highest level of operational integrity, uninterrupted transparency, and peace of mind that your collection is fully protected every step of the way, you’re in exactly the right place.

Service Levels